Kbaazi is a trusted online gaming and Sports Betting platform in Bangladesh. We understand how valuable your personal information is. That is why kbaazi's privacy policy is built on complete transparency. When you open an account, play games, or use our services on kbaazi, we collect certain information — solely to improve your experience and maintain a safe platform. Reading this policy will give you a clear understanding of exactly what kbaazi does and does not do with your data.
What Information We Collect
Kbaazi collects only the data that is strictly necessary. We do not ask for anything excessive or irrelevant. The types of data we collect are explained below under two main categories:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age verification and KYC completion |
| Contact Information | Phone number, email address | Account Verification & Support Services |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser information, device type | Security Assurance & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records | Responsible Gaming Monitoring |
Please Note: kbaazi never collects your full bank account number, password, or PIN. If any representative requests this information, please notify our support team immediately.
How We Collect Your Information
Kbaazi collects information in several ways. Each method is fully lawful and transparent:
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Registration Form: Information you provide directly when creating an account is collected at the point of registration.
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Payment Transactions: Mobile banking details are automatically recorded during deposits or withdrawals.
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Website Browsing: Technical data is collected through cookies and session tracking.
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Support Contact: Information provided during live chat or email contact is retained on record.
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KYC Verification: A photo of your national ID or passport may be collected to verify your identity.
How We Use Your Information
Kbaazi uses your information only for specific, lawful purposes. We never process your data unnecessarily:
- Account creation, management, and verification.
- Processing deposits, withdrawals, and bonus-related transactions.
- Providing customer support and resolving issues.
- Preventing fraud, deception, and money laundering.
- Monitoring gaming behaviour to promote responsible gaming.
- Sending promotional offers tailored to your preferences (with your consent).
- Improving platform security and performance.
- Complying with legal obligations and licensing requirements.
You can unsubscribe from promotional emails or SMS at any time. This will not affect your account in any way.
Third-Party Data Sharing Policy
Kbaazi does not sell, rent, or share your personal data for commercial purposes. However, limited information may be shared in specific circumstances:
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Payment Processor: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
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Security Partners: Technical data may be shared with specialist providers for fraud detection and prevention.
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Legal Authority: Disclosure of information is legally required under court orders or government directives.
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Game Providers: Only the minimum necessary data may be shared with game providers to operate gaming software.
Our Assurance: All third parties that kbaazi works with are contractually bound to uphold the same strict privacy standards. We do not engage with untrustworthy partners.
Cookies & Tracking Technologies
The kbaazi website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
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Essential Cookies: Essential for login sessions, language preferences, and security. Disabling these may prevent the site from functioning correctly.
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Analytics Cookies: Used to understand which pages are most visited and where issues may be occurring.
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Marketing Cookies: Used to show you relevant offers based on your interests. These can be disabled through your browser settings.
You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of kbaazi to not function properly.
Data Retention Period
Kbaazi does not retain your data longer than necessary. Retention periods are determined by legal obligations and business requirements:
| Data Type | Retention Period |
|---|---|
| Account Information | Up to 5 years after account closure |
| Financial Transaction Records | Minimum 5 years as required under AML regulations |
| KYC Documents | 5 years after account closure |
| Support Contact | 2 Years |
| Technical logs (IP, device) | 90 days |
| Marketing Preferences | Until unsubscribed |
Once the designated retention period expires, data is securely deleted or anonymized so that identification is no longer possible.
Your Rights
Kbaazi believes every user should have full control over their own data. Below are your legal rights:
Right of Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any information that is inaccurate or incomplete.
Right to Erasure
You may request deletion of your data where no legal obligation requires its retention.
Right to Restrict Processing
In certain cases, you may request that we restrict the processing of your data.
Right to Data Portability
You may request your data in a portable format.
Right to Object
You may object to your data being used for marketing purposes.
How to Exercise Your Rights: To exercise any of your rights support@kbaazi.bet. We typically respond within 30 business days.
Protection of Minors
Kbaazi is a platform strictly for adults (18+). We do not collect or store information from anyone under the age of 18. Age verification is a mandatory step during registration.
- Date of birth is verified at registration, and users under 18 are not permitted to create an account.
- If we become aware that a minor's information has been collected inadvertently, the account will be immediately closed and the data permanently deleted.
- If you believe someone you know who is a minor is using kbaazi, please contact us immediately support@kbaazi.bet.
Data Security Measures
Kbaazi uses industry-leading technical and organizational measures to keep your data safe. Our security framework is reviewed and updated regularly:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Secure Servers: All data is stored in high-security data centers with 24/7 monitoring.
- Two-Factor Authentication: An additional layer of security is applied to protect account access.
- Restricted Access: Only authorised personnel can access data on a need-to-know basis.
- Real-Time Monitoring: Any unusual activity is detected and acted upon in real time.
In the event of a data breach, we will notify affected users within the timeframe required by law.
Privacy Policy Updates
Kbaazi reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you via email or an in-platform notification.
Advisory: Please check this page regularly and note the "Last Updated" date at the top. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@kbaazi.bet
- Live Chat: Available directly on the platform 24/7
- For general enquiries, email our FAQ Page View